Know how your information is handled.
Read how this website handles enquiries, article feedback and optional AI chat. Before a counselling session, your professional should explain confidentiality and its limits.
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Questions before you begin?
Understand the service, your options and what to ask before arranging a session.
Ask about booking
Your next steps
A first question is a place to start.
- 01
Explore support
Read about the concerns people bring to counselling.
- 02
Find a Yaaru
Consider a professional’s background, approach and availability.
- 03
Check the details
Review session fees, format and booking terms.
- 04
Arrange a session
Use the app when available, or contact the team for the current booking route.
- 05
Begin the conversation
Tell your Yaaru what brought you there. You can take your time.
Frequently asked questions
A few things you might want to know.
What happens in a counselling session?
Your Yaaru will ask what brought you to the session and give you time to talk. You can begin with something recent, a concern that keeps returning, or a feeling you cannot quite explain.
What if I feel nervous?
You can say that you are nervous. There is no need to prepare a speech or share more than you are ready to.
What is a Yaaru?
Yaaru is the name Helping Dost uses for its counselling professionals. Their role is to listen, understand your perspective and provide professional support.
What if I do not know what I need help with?
Start with what you have noticed: a change in your mood, difficulty concentrating, tension in a relationship or simply feeling unlike yourself. You do not need to arrive with a diagnosis.
How do I choose a Yaaru?
Consider their professional background, areas of experience, languages and availability. Ask the Helping Dost team if you would like help understanding the options.
How do I book, and what will it cost?
Contact Helping Dost for the current booking route and session details. Fees and duration should be confirmed before payment; this website does not collect session payments.
Can I cancel or reschedule?
Check the terms that apply to your booking before confirming it. Ask the team about cancellation, rescheduling and refunds if anything is unclear.
This is not an emergency service.
If you or someone else is in immediate danger, contact local emergency services or go to the nearest emergency department. Do not wait for a reply from this website.
Find independent supportFees & booking terms
Check the details before you confirm.
Session details
Confirm the fee, duration, format and professional before payment. Fees may vary between Yaarus and services.
Cancellations & changes
Ask which cancellation, refund and rescheduling terms apply to your booking. Check cut-offs and refund timings before you pay.
Cancellations & refundsStill have a question?
Speak with the team.
For anything not covered here, contact Helping Dost directly.